Atgal į sąrašą

Papildoma informacija AGS tema (įskaitant kitų valstybių patirtį):

2017-12-04
1.        Dispute Resolution: Factsheet (PDF, 2 psl.)

http://www.beuc.eu/publications/beuc-x-2011-071_alternative_dispute_resoluti
on_factsheet.pdf

 

2.        Alternative Dispute Resolution (ADR) & Online Dispute Resolution
(ODR) of Consumer Disputes | BEUC Position Paper (PDF, 16 psl.)

http://www.beuc.eu/publications/2012-00094-01-e.pdf

 

3.        Essential Requirements and Key Performance Indicators (PDF, 2 psl.)

https://www.law.ox.ac.uk/sites/files/oxlaw/-_proposed_new_essential_requirem
ents_and_key_performance_indicators.pdf

 

4.        A Model for a National Consumer ADR Architecture (PDF, 5 psl.)

https://www.law.ox.ac.uk/sites/files/oxlaw/-_a_model_for_a_national_consumer
_adr_architecture.pdf

 

5.        Data on the Costs of Consumer ADR Schemes (PDF, 13 psl.)

https://www.law.ox.ac.uk/sites/files/oxlaw/-_data_on_the_costs_of_consumer_a
dr_schemes.pdf

 

6.        Dispute resolution bodies (PDF, 502 psl.)

https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.adr.printFullAD
RAsPdf

 

7.        Alternative Dispute Resolution: European Commission’s Consultation |
BEUC response (PDF, 14 psl.)

http://www.beuc.eu/publications/2011-00195-01-e.pdf