FAQ

1. After buying an item I found out that there is no quality guarantee term for it. Do I have a right to submit a demand to the seller? What are the terms?

When the quality guarantee term for an item is missing, the buyer can submit his demands, concerning the deficiencys of a product, in a reasonable period of time, but no longer then 2 years after receiving the item. Although contract can sometimes provide a longer period.

In the European Union there is a 2 year quality guarantee term. So what should I do if the contract establishes a shorter than 2 year period and the product deficiencys were noticed after the period ended (but 2 years since receiving that item have not yet passed).